Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcy Johnson

Marcy Johnson

October 10, 2024

5  out of  5
rating by Marcy Johnson
"Brad Martin was very helpful, informative and kind. He took the time to answer all my questions. His staff was also great to work with."
We responded:
"Marcy, Thank you for taking the time to leave such a positive review, I truly appreciate it! Providing excellent customer service and addressing all your questions is my top priority. If there is anything else I can assist you with, please don't hesitate to reach out. Thank you again for your review!"
Profile photo of Billy Cunningham

Billy Cunningham

October 9, 2024

5  out of  5
rating by Billy Cunningham
"Super helpful, kind and to the point. Was able to get us all set up with everything we wanted."
We responded:
"Thank you Billy, it was a pleasure meeting you, Samantha, and your daughter. I appreciate the opportunity to take care of your family. "
Profile photo of Devin Campbell

Devin Campbell

July 29, 2024

5  out of  5
rating by Devin Campbell
"He is extremely thorough and well spoken regarding how each subitem in your insurance matters. Pricing was pretty much right on par with industry with coverage that was equal or better than I had. Definitely worth the call"
We responded:
"Devin Thank you for your kind words! We're thrilled to hear that you found our service thorough and well-explained. It's great to know that our pricing and coverage met your expectations. We appreciate your recommendation and are always here to assist you with any insurance needs."
Profile photo of Curtis Woods

Curtis Woods

May 22, 2024

5  out of  5
rating by Curtis Woods
"Great group of people. Worked very hard to get the coverage I needed at an affordable premium. Thanks!"
We responded:
"Curtis, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Brad"
Profile photo of Veronica

Veronica

May 15, 2024

5  out of  5
rating by Veronica
"Brad helped me after my previous insurance company dropped me out of nowhere. He was quick and efficient. He even got me better coverage and better rates than I've ever had. Highly recommend him and State Farm"
We responded:
"Veronica, Thank you for taking the time to leave such a positive review about your experience with Brad Martin State Farm. I am thrilled to hear that I was able to assist you after your previous insurance company dropped you unexpectedly. I try to be quick and efficient. More importantly, I want you to understand what you have and why you have it. I am also glad we could help you find better coverage and rates than you've ever had. Providing excellent service is our top priority, and I am certainly glad that we were able to meet your expectations. Your recommendation means a lot to me, and I truly appreciate your trust in our services. If you have any more questions or need further assistance, please don't hesitate to reach out to me and my team. Once again, thank you for your kind words, and we look forward to serving you in the future. Best regards, Brad"
Profile photo of Rob Court

Rob Court

May 8, 2024

5  out of  5
rating by Rob Court
"Brad and Brandi are always very helpful with whatever Insurance questions I have"
We responded:
"Rob, Thank you for taking the time to leave us a positive review! We're thrilled to hear that we have been consistently helpful in answering your insurance questions. We take pride in providing excellent customer service and ensuring our clients' needs are met. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We greatly appreciate your support! - Brad"
Profile photo of Alyssa Owens

Alyssa Owens

May 7, 2024

5  out of  5
rating by Alyssa Owens
"Brad Martin State Farm in Auburn is a great company to insure with not only are the prices reasonable the customer service is excellent! Everyone who works at this location goes above and beyond to make their customers happy. Thank you for your professionalism and kindness."
We responded:
"Thank you so much for taking the time to leave such a positive review of Brad Martin State Farm in Auburn! We truly appreciate your kind words and are thrilled to hear that you found our prices reasonable and our customer service excellent. Our team works hard to go above and beyond to ensure our customers' satisfaction, so your feedback means a lot to us. Thank you for choosing us as your insurance provider, and we look forward to continuing to serve you with professionalism and kindness."
Profile photo of Kyle Mcbride

Kyle Mcbride

April 22, 2024

5  out of  5
rating by Kyle Mcbride
"The people are very friendly and very helpful. I've never had a better experience!"
We responded:
"Thank Kyle. It's always nice to hear feedback from loyal customers like you. We are always happy to help! "
Profile photo of Amie Starkweather

Amie Starkweather

October 4, 2023

5  out of  5
rating by Amie Starkweather
"Brad and his team are great people!! They are super kind and friendly!!"
We responded:
"Amie, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Brad "
Profile photo of Scott Lippoldt

Scott Lippoldt

August 8, 2023

5  out of  5
rating by Scott Lippoldt
"Within minutes of sitting down and talking with Brad, I knew he was the insurance agent for me. I so appreciate that he took the time to explain all the aspects of the different policies and that, regardless of which company I decided to go with, that he wanted me to be able to make an informed decision. I am very happy I chose to become a new State Farm Insurance policyholder!"
We responded:
"Thank you Scott. It is definitely a 2 way street. I am so glad we are able to provide protection for you. Hoping this chapter is wonderful for you."
Profile photo of Rayanne Leppek

Rayanne Leppek

June 16, 2023

5  out of  5
rating by Rayanne Leppek
"Shopping around for car insurance can be stressful, Brad at State Farm in Auburn made it easy. He contacted me and had everything set up up and waiting for me when I came in, allI had to do was sign a few papers . From the minute I walked into the office he made me feel comfortable. Thank you Brad for making getting me hooked up with the best deal for my truck and car. If you need insurence I highly Recommend Brad at State Farm in Auburn Thanks Brad !!!!"
We responded:
"Thank you Rayanne! We appreciate your kind words and you letting us protect you! Please have everyone know call us, so they can share the same experience. "
Profile photo of Dillon Weadock

Dillon Weadock

June 2, 2023

5  out of  5
rating by Dillon Weadock
"Great experience got me the best deal amazing experience dealing with them"
We responded:
"Thank you Dillion. It was a pleasure meeting you and hope to take care of you for years to come."
Profile photo of Amber Redmond

Amber Redmond

May 9, 2023

5  out of  5
rating by Amber Redmond
"Brad has provided our business and personal with the BEST costumer service we have ever experienced regarding insurance. His personalized touch and ambition to make sure we have exactly what we needed all the way around made it an easy decision to switch all of our insurances to State Farm with him! We loved our service and we have the best (and most affordable) coverage we’ve ever had! Highly recommend!"
We responded:
"Thank you Amber & Jacob. We realty appreciate the opportunity you've given us. We will do our best to protect you and your business to the fullest. We love having customers like your family!"
Profile photo of Jakob Bellon

Jakob Bellon

April 20, 2023

5  out of  5
rating by Jakob Bellon
"Brad has been great to work with. Explains the details for any questions I have had in a way that is understandable and concise."
We responded:
"Jakob, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Brad "
Profile photo of Fabian Gonzalez

Fabian Gonzalez

April 17, 2023

5  out of  5
rating by Fabian Gonzalez
"Best insurance agent I’ve worked with"
We responded:
"Fabian, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Brad"
Profile photo of Gavin Butler

Gavin Butler

March 9, 2023

5  out of  5
rating by Gavin Butler
"We’re new customers to Brad, we live in another state and had to get some policies in Michigan for a lake place. Only talked to Brad over the phone and never actually met in person. Brad certainly didn’t treat us or act like we’ve never met, quite the opposite. Brad handled everything for us extremely fast and was very professional. Highly recommend Brad Martin!"
We responded:
"Geoff, Gavin & Shannon, I couldn't have described our interaction any better. I really enjoyed getting to know all about your family. I really hope you enjoy your time in Michigan and let me know if you need anything! "
Profile photo of Tammie Weidner

Tammie Weidner

March 7, 2023

5  out of  5
rating by Tammie Weidner
"I am very pleased with State Farm. Michelle was thorough, easy to work with and very friendly. On top of that, she saved us a bundle! Thank you!"
We responded:
"Tammie, thank you for allowing us to protect you and your family. We couldn't be happier to have you as a client. We appreciate you and will do our best."
Profile photo of Jonathan VanTol

Jonathan VanTol

March 7, 2023

5  out of  5
rating by Jonathan VanTol
"Knowledgeable and caring agency"
We responded:
"Thank Jon & Sandy. I hope the time we spent today was helpful and informative. It was for me. We do our best to take care of you."
Profile photo of Francine Armstrong

Francine Armstrong

February 9, 2023

5  out of  5
rating by Francine Armstrong
"Very helpful and friendly! Michelle helped make the process really easy."
We responded:
"Francine, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Brad"
Profile photo of Jessalie Flores

Jessalie Flores

February 8, 2023

5  out of  5
rating by Jessalie Flores
"Brad and Michelle were very helpful. I highly recommend seeing them for any questions or concerns regarding your policy!"
We responded:
"Thank you Jessalie. It was great talking to you today! Thank you for your loyalty and for letting us protect you."
Profile photo of Steve and Tammy Webb

Steve and Tammy Webb

January 29, 2023

5  out of  5
rating by Steve and Tammy Webb
"Brad and Michelle were very helpful in finding me the most comprehensive auto and renters coverages at the lowest premiums. I would strongly recommend their expertise!"
We responded:
"Tammy, I am so glad to hear that we were able to get you set up with auto and renters insurance for a great rate. Thank you for sharing this and for your recommendation! Please feel free to call or stop in anytime! - Brad"
Profile photo of koren grein

koren grein

January 26, 2023

5  out of  5
rating by koren grein
"New lady Michelle is awesome! I've been with Brad Martin for a few years now. I am never disappointed. It's nice to have an auto insurance company treat you like a person and not just a policy number. You guys are always appreciated! THANK YOU!!!!"
We responded:
"Thank you Koren! We really do appreciate you too! You kind words and continued loyalty is all we can ask. We will do our best to continue to protect you and your family."
Profile photo of Amy Lewis

Amy Lewis

January 18, 2023

5  out of  5
rating by Amy Lewis
"Brad has been very helpful with transitioning from another agency. He walked me though everything. I would recommend him highly."
We responded:
"Thank you Amy. I cannot thank you enough for giving me the opportunity to protect you and your family. We will always do our best."
Profile photo of Tracie Howard

Tracie Howard

December 20, 2022

5  out of  5
rating by Tracie Howard
"Great staff and very helpful with all of our insurance needs."
We responded:
"Thank you. We appreciate your business and loyalty. "
Profile photo of Joe Reyes

Joe Reyes

December 19, 2022

5  out of  5
rating by Joe Reyes
"Brad took time to explain my policy and educate me further on how everything works"
We responded:
"Thank You Joe. We appreciate you taking the time to sit with us. We are glad we were able to make certain that you and your family are prepared and protected. "